Wanted to share an experience I recently had with a unfortunate color mismatch problem.
There’s always a slight difference in tone between a head and body, but this was dramatic!
They sent a replacement with a return label for sending the other one back. Absolutely perfect match!
Thanks!
FP
So, FP- now that you have two of these lovelies; have you bought any outfits for them? I am curious as to sizes (dress, blouse, skirt, bra, panties, other?).
Was the repair difficult, and while you had it open; does the joint look like it will happen again?
So, had they sent you a new body because of the right shoulder problem? Is that why the head color mismatch?
That's awesome that they handled it that quick and painless for you!
I should have also asked: Which head is the replacement? That face is amazing!
Is that your 143cm doll? Whichever one it is, she certainly is beautiful.