My doll was delivered with a key missing part. The bolt that connects the head to the body is missing I can't get any response from the company. Very frustrating. Anyone else have this issue? Can anyone help with identifying the specs on the part?
top of page
bottom of page
The bolt size is M16 Coarse thread, 1.5 inches long.
Did you look in the Wig bag? That is where the Bolt and washer usually are. Sometimes, too, the Bolt is already screwed into the bottom of the head...