So I ordered the Tiffany doll 168-105 head on 4/23/2020. I waited multiple days for shipping/tracking information with nothing. I emailed them and finally receive tracking on 5/1/2020. Its supposed to ship via UPS Ground and had a delivery date of 5/5/2020. Well today is 5/8 and I keep checking tracking and it hasn’t moved. It shows Label created/ Order processed ready for UPS. Usually this means the shipper hasn’t packaged or had UPS pick it up. I emailed MLD again and David saya he is sure it shipped. But I’ve now been waiting 2 weeks and have nothing to show for my money. Just curious if anyone else has had issues like this with shipping. This is my first time ordering here and if I get what I ordered then I look to becoming a repeat customer. But so far I’m not sure what to think. I understand with all that’s going on things can be slow. But I just think something would have happened by now
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Yeah keep your chin up, it’s for sure the sign of the times.
I just purchased a head from another manufacturer in China, I can’t wait to see how long it will take to get here!
I ordered something non doll related from Japan about 2 weeks ago, got tracking and it hasn't moved. I know it's a different country, but might be looking at same outcome.
Hopefully you can find some clarification tomorrow. That's quite a wait.
I think what is the most likely the problem is that most everyone is working remotely from the warehouse and can’t check stock themselves.
Just my 2¢.
I had the same thing happen when I ordered my Sally (168 MT - 107 Head)
But look at what your saying ??? We shouldnt have to " think or guess " what the problem is with simply giving a box to UPS once an order is taken ! That's $ 590 that needs COURTEOUS EXPLANATION AS OF WHY !!
Yeah, it’s got to be because of the situation that is going on.
Im on the west coast and I got my orders to me in a week flat.
But everything is moving in slow motion right now.
Hey F.P.
Just got Savannah in & she's out of this world. Was considering the Tara model after saw yours .Whats the exact weight ? Some say 90lb on the sister site or 125lb ?
Of all my dolls, she is definitely the heaviest!
The second is actually the 161.
Really ? The 161 is more heavy than the 168cm ? The Savannah is basically stationery. Really can't move here to different areas without great effort.
I have made two purchases and have had nothing but fast and outstanding service so far. My last purchase was the 125 Anna they had on sale and it didn't come with the neck bolt or wig. I contacted David and they had them in the mail asap. I'm sure all this is because the virus is slowing things down. Let us know if you finally get your order.
I have to speak up and say that I'm having the same situation. Lol you and I ordered on 4/23/2020, and got the Shipment Label Created on 5/1/2020. No updates as of yet.
I’m glad to know I’m not alone in this situation. Hopefully we get what we ordered soon.
I emailed David today and he said it’s possible that MLD hasn’t even shipped it yet! He is looking into it. I hope he is. It’s so frustrating not knowing whether I’m gonna get this thing or not after spending almost $600 and now waiting almost 3 weeks.
Thanks for everyone’s comments and input. I’m trying to be as patient as possible. I’m hoping that it comes soon. Dropping this much money with nothing to show for it is tough. But I will keep waiting and will post when I get it.
I ordered Jennifer "2" (165-2) yesterday, hope I don't get caught up in a similar situation.