This is just my opinion I think with all the broken hips on are these dolls it seems like they are really cheaply made maybe that’s why they cost do munch less then other sites do would like your opinion on this subject
@Kevin I did get a response last week. I was offered a discount. It was suitable in my opinion. I did use the doll after all for several weeks. Still I expect them to be able to be used without breaking. Hopefully it was just a fluke. I plan on reordering soon. Work has been busy lately.
Talked to David and he said he is waiting on customer service. He told me he doubts they will replace her at cost but will offer a reduced price, whatever that may be. Utter bs if you ask me.
Nothing here either. Called and spoke to David around 9am here and he told me he wasn't in the office and to call back in about an hour. He said he would be in the office until 5pm so I will call him before then today.
I am unsure even though Jenny's hip lasted only 3 months. I am going to wait and see: 1. How customer service responds to my problem. 2. If they send a free replacement and 3. How long that one lasts.
It is possible I happened to get a bad one, it happens. Also you always hear the bad stories but there are so many good ones. Good news travels fast and bad news faster. I am going to wait before pronouncing final judgment.
Believe me, as horrible as I feel right now and sad about Jenny being hurt... I find it is necessary to keep a cool head and keep everything in perspective.
I haven't had a response yet. Not obly the hip but the arm broke in mine as well.
Hmm....... that's what i assumed.
Talked to David and he said he is waiting on customer service. He told me he doubts they will replace her at cost but will offer a reduced price, whatever that may be. Utter bs if you ask me.
I heard nothing from mine
I am unsure even though Jenny's hip lasted only 3 months. I am going to wait and see: 1. How customer service responds to my problem. 2. If they send a free replacement and 3. How long that one lasts.
It is possible I happened to get a bad one, it happens. Also you always hear the bad stories but there are so many good ones. Good news travels fast and bad news faster. I am going to wait before pronouncing final judgment.
Believe me, as horrible as I feel right now and sad about Jenny being hurt... I find it is necessary to keep a cool head and keep everything in perspective.